Multi-Channel Communication Platform

Smarter conversations that boost visibility, powered by AI.

Manage all your reviews, messages, and mentions in one place. PinMeTo Conversations helps multi-location brands stay responsive and trusted across Google, Facebook, Instagram, and more. More visibility, less manual work.

Trusted by Leading Brands Worldwide

What Are Local Conversations?

Modern customers expect quick, personal replies, often through direct messages, reviews, or social media comments. These conversations influence visibility in local search, AI summaries, and customer trust.

With PinMeTo’s multi-channel communication platform and built-in AI features, you can respond faster, stay visible, and ensure no message goes unanswered.

Centralize Your Reputation Management

Multiply Impact

Bulk-reply, close and assign hundreds of conversations at a time. Refine, set auto-reply flows and save frequently used replies.

Optimize Team Workflows

Assign to and leave notes for colleagues. Create custom user groups to manage your customer
conversations how you want.

Track Progress Effectively

All your key reputation and performance
data visualised with clarity. Weekly emails summarising the most important performance metrics.

Multiply Impact with AI

Bulk-reply, close and assign hundreds of conversations at a time. Refine, set auto-reply flows and save frequently used replies.

What you can do with PinMeTo Conversations

Key Features

Get notified about new reviews, mentions, messages
Make bulk-replies to efficiently address multiple reviews
Use AI-powered tools to craft smarter, faster responses for Facebook DMs, Instagram mentions, Q&A’s, and more
Prioritise and manage your inbox with
focus with saved filters and AI-powered spam detection
Use pre-saved responses to handle common inquiries
Set up automated reply flows using saved templates, filtered by country and star rating
Manage posts interactions from Meta and Google
Categorise by adding labels and tags to conversations
Detect the tone of every interaction via sentiment analysis
Auto language recognition in conversations and reviews
Easily track reviews, DMs, comments, reply rates, ratings, and more

Smarter Conversations with AI

Detect sentiment instantly

Prioritize incoming messages and reviews based on tone and urgency.

Auto-route by language

AI detects language to assign the right team or region for faster responses.

Filter out spam

Automatically block irrelevant or malicious messages on platforms like Facebook and Instagram.

AI-suggested replies

Speed up response time with smart, one-click reply suggestions for both messages and reviews.

Auto-reply flows for reviews

Set up customizable auto-replies for Google, Facebook, and Trustpilot reviews — based on location, sentiment, or rating.

Respond from one inbox

Manage DMs, comments, and reviews across platforms in one unified, AI-powered inbox.

More Than Just Messaging

Enhanced Local Rankings

Boost your visibility and brand trust by engaging with your customers actively.

Unified Inbox

Manage all of your conversations, from all of your locations, from all of your networks - in one inbox.

AI-Powered

Create one-click responses to your conversations. Automatically assess the mood and the language of messages and detect spam.

Maximize Customer Engagement, Minimize Effort

Enhance your customer interactions across multiple platforms by bringing all conversations and reviews into one centralized inbox. PinMeTo Conversations allows you to efficiently manage and respond to customer feedback, driving meaningful connections and engagement across all your locations.

support multi channel communication AI platform

PinMeTo provides one-on-one onboarding & free online support to all customers. Our in-house support team is always ready to respond within minutes.

For us it was key to be constantly present where they (the patients) are - whether it’s a praise or a criticism, we need a good way to respond.

Helena Kryssman

PR Manager

CAPIO, 400+ locations

Since we have so many profiles to keep an eye on, we save time by answering all the reviews, comments, and questions at the same place. We can also see, just by a few steps, a quick summary of the insights of our reviews on an organization level as well as the clinics separately.

Sofia Svensson

Marketing Project Leader

Smile Tandvård, 50+ locations

It's amazing that it's all consolidated in one place while being so user-friendly. It enables us to jump right in and provide assistance on any page, adding that extra layer of support for our store staff.

Leigh O' Mahony

Senior Content and Social Media Executive

Barnardo’s, 500+ locations

A big plus with PinMeTo is also their incredible support that always responds within minutes. Problems can sometimes arise with the various networks and then it is so important to be able to get support from those who know the technology behind it.

Ellinore Hedbeck

Social Media & Community Manager

Länsförsäkringar Fastighetsförmedling, 150+ locations

PinMeTo has revolutionized our approach to local social media management. It allows us to effectively tailor and synchronize our social media interactions for each store, ensuring localized, engaging content for our customers.

Johan Gerdevåg

Marketing Director

Biltema, 50+ locations

Because Drive has 26 branches all over Greece, and customers tend to evaluate their experience with Drive - it was important to us to manage each evaluation individually in one platform.

Tania Kiritsi

Marketing Manager

Drive Hellas, 25+ locations

A lot of times users leave very extremely valuable feedback, and that feedback also helps us reshape our communication, our marketing strategy.

Ricard Llop Noriega