Multi-Channel Communication Platform
Manage all your conversations from one dashboard. Respond to your reviews, redirect messages, mentions, ratings, and comments for all your locations. Simplify your team’s workflow by creating a fast link between you and your customers.
Trusted by 4000+ users worldwide
Why you should organize your brand communication?
Better customer experience
Hours of saved time
What are Local Conversations?
Post-pandemic customers prefer to communicate with brands through direct messaging. Decisions are made based on the brand’s online reviews and communication style. If you fail to be there for your customers, they will switch to your competitors. With multi-channel communication platform, you can easily engage with people leaving no one without a response.
What you can do with Conversations
- Find and respond to Google, Facebook, or Trustpilot reviews for all your locations from one dashboard
- Reply to comments
- Handle direct messages from Google, Instagram, Facebook, and other platforms
- Manage multiple Instagram accounts, creating an imitation of a “location structure”.
- Get notified of new ratings, reviews, and mentions
- Share and assign tasks among your team
- Add private internal notes for your teammates, collaborate on tricky responses
- Use saved replies to quickly answer common questions or comments
- Quickly locate unresponded reviews, messages, and comments
- See the percentage of reviews responded and how many still need your attention
Do it for local rankings
Reviews and ratings affect your local rankings making user engagement even a more important part of your online presence. Boost your organic results while establishing long-term relationships with local customers.
A key ranking factor to consider
Strive to get as many as you can
Gain More Trust
Make it easy to reach out to you
Your New USP
Stand out by really being customer-oriented