Reputation Management Software through AI
Reputation Management Software AI

Reputation Management Software

Stay on top of customer feedback and AI-driven visibility. PinMeTo Reviews centralizes reviews, AI-powered responses, and insights making it easy to respond, engage, and improve your brand's online presence.

Trusted by Leading Brands Worldwide

Boots-1
HandM-2
7 eleven
Starbusks
Coop
Reputation Management tool

Your customers are trying to talk to you. Are you listening?

Reviews don’t just build trust — they shape how search engines and AI rank your brand.

93% of consumers say reviews influence their decisions, and review activity accounts for 15% of local search ranking factors. PinMeTo Reviews helps you stay in control by bringing all your customer feedback into one place, so you can monitor sentiment, reply faster, set up auto-replies, and use reviews to improve local visibility.

Centralize Review Management

Group 39493

AI-powered response tools

Reply faster with suggested responses, auto-replies, and smart language detection, all powered by AI.
Group 39488

All reviews in one place

Manage Google, Facebook, and Trustpilot reviews in one inbox, filtered by location and language.
Group 39501

Organized, scalable workflows

Label, sort, and route reviews by store, sentiment, or urgency to help local teams stay efficient.

What you can do with PinMeTo Reviews

Key Features:

  • Instant alerts when new reviews are posted on Google, Facebook, Trustpilot & more
  • Bulk replies with saved templates for fast and consistent responses
  • Automated reply flows based on rating, location, or platform
  • AI-powered writing tool to generate personalized, human-sounding replies
  • Language and sentiment detection to prioritize and tailor your responses
  • Smart reply suggestions based on tone, topic, and review content
  • Labels and tags to organize reviews by urgency, theme, or region
  • QR code generator to drive in-store and online review collection
  • Weekly email reports to track progress and identify areas for improvement
  • Response time tracking to measure speed and efficiency across locations

More Than Just Answering Reviews

Group 31-1

Help your brand rank in AI search

AI models use reviews to summarize businesses. Timely, relevant replies support your visibility in AI-driven results.

Group 30-1

Generate more quality feedback

QR codes and smart templates help you encourage and manage high-quality reviews per location.

Group 29-1

Understand what drives your reputation

Weekly reports reveal sentiment trends, volume, and performance across all your stores.

 

 

Maximize Customer Satisfaction, Minimize Effort

PinMeTo Reviews allows you to engage with your customers in one centralized inbox, making review management easy and efficient. Responding promptly to customer feedback improves satisfaction, builds trust, and enhances your brand’s reputation across all your locations.

 

PinMeTo provides one-on-one onboarding & free online support to all customers. Our in-house support team is always ready to respond within minutes.

For us it was key to be constantly present where they (the patients) are - whether it’s a praise or a criticism, we need a good way to respond.

Helena Kryssman

PR Manager

CAPIO, 400+ locations

Since we have so many profiles to keep an eye on, we save time by answering all the reviews, comments, and questions at the same place. We can also see, just by a few steps, a quick summary of the insights of our reviews on an organization level as well as the clinics separately.

Sofia Svensson

Marketing Project Leader

Smile Tandvård, 50+ locations

It's amazing that it's all consolidated in one place while being so user-friendly. It enables us to jump right in and provide assistance on any page, adding that extra layer of support for our store staff.

Leigh O' Mahony

Senior Content and Social Media Executive

Barnardo’s, 500+ locations

A big plus with PinMeTo is also their incredible support that always responds within minutes. Problems can sometimes arise with the various networks and then it is so important to be able to get support from those who know the technology behind it.

Ellinore Hedbeck

Social Media & Community Manager

Länsförsäkringar Fastighetsförmedling, 150+ locations

PinMeTo has revolutionized our approach to local social media management. It allows us to effectively tailor and synchronize our social media interactions for each store, ensuring localized, engaging content for our customers.

Johan Gerdevåg

Marketing Director

Biltema, 50+ locations

Because Drive has 26 branches all over Greece, and customers tend to evaluate their experience with Drive - it was important to us to manage each evaluation individually in one platform.

Tania Kiritsi

Marketing Manager

Drive Hellas, 25+ locations

A lot of times users leave very extremely valuable feedback, and that feedback also helps us reshape our communication, our marketing strategy.

Ricard Llop Noriega

Marketing Director

Toni Pons, 25+ locations

Discover how PinMeTo’s reputation management software can elevate your online presence