Stay in control of your brand image across every location. PinMeTo gives you everything you need for efficient online reputation monitoring from one dashboard.
Book a Demo
93% of customers read reviews before making a purchase decision. A single unanswered negative review or outdated listing can cost you trust, traffic, and revenue. For multi-location brands, the challenge multiplies with every store.
PinMeTo lets you monitor reviews, ratings, and customer feedback across Google, Facebook, Instagram, and Trustpilot — and take action fast, from a single platform.
See all customer reviews, comments, and ratings from Google, Facebook, and Trustpilot in one unified feed.
Quickly understand customer tone and urgency to prioritize the most critical reviews and respond appropriately.
Reply faster with pre-approved templates and respond to multiple reviews at once to maintain consistency at scale.
Get notified when new feedback comes in or something changes, so nothing gets missed across any location.
Organize feedback by sentiment, location, or topic and assign follow-up tasks to the right team member.
See which stores are performing best and where support is needed, with downloadable, filterable reports.
Your online reputation varies from store to store. Some locations earn five-star ratings while others struggle with negative feedback that goes unanswered for weeks. Without centralized monitoring, brand damage can spread unchecked.
PinMeTo gives you a unified view of customer sentiment across all locations, so you can spot trends, address issues early, and protect your brand reputation everywhere.
Brands that respond to reviews quickly and professionally build stronger customer relationships and rank higher in local search results. Review volume, response rate, and sentiment are all local ranking factors.
PinMeTo's AI-powered tools help your team respond to feedback at scale while maintaining a genuine, on-brand voice that builds trust and loyalty.
PinMeTo offers one-on-one onboarding, free online support, and a live in-platform chat — all handled by real people who know your business. We respond in minutes, not days.
Whether you are launching a new market, rebranding locations, or scaling from 50 stores to 5,000, our Customer Success team helps you every step of the way.
Manage thousands of locations across dozens of countries from a single platform.
Your business data is protected with enterprise-grade security and full regulatory compliance.
Sync data beyond Google — including Apple Maps, Facebook, Bing, Waze, and TomTom.
Track search impressions, customer actions, keyword performance, and review sentiment per location.
Give every team member access with flexible role-based permissions at no extra cost.
Leading brands across retail, automotive, healthcare, and fuel rely on PinMeTo daily.
Online reputation monitoring involves tracking customer reviews, ratings, and feedback across all your locations and platforms — Google, Facebook, Trustpilot, and more. PinMeTo centralizes this into one dashboard so you can respond quickly and protect your brand.
Review volume, recency, response rate, and sentiment are all local ranking factors. Brands that actively manage their online reputation consistently rank higher in local search results than those that do not.
Yes. PinMeTo's sentiment analysis identifies negative trends, recurring complaints, and locations that need attention. Filterable reports let you drill down by location, platform, or time period to spot issues early.
PinMeTo offers AI-powered reply suggestions, saved templates, and bulk response tools so your team can reply to hundreds of reviews quickly while maintaining an on-brand, professional voice.
Yes. PinMeTo supports multi-language operations with built-in language detection, so global teams can monitor and respond to reviews in each market's local language.
