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Online review management platform for multi-location brands

Manage Online Reviews Effectively Across All Locations

Monitor, respond, and improve your brand reputation — all from one inbox. PinMeTo helps multi-location brands manage online reviews effectively while saving time.

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Trusted by 130,000+ Locations Worldwide

Boots
H&M
7-Eleven
Starbucks
Coop
AVIA
Ragn-Sells
Fitness24Seven
XL-BYGG
Waynes Coffee
GroupM
Smile
Region Skane
Epaka

Why Managing Online Reviews Effectively Matters

Half of consumers trust online reviews as much as personal recommendations. Whether it is Google, Facebook, or Trustpilot, reviews shape how customers perceive your brand. Responding quickly, consistently, and across all platforms is not just nice to have — it is a local SEO booster, a trust builder, and a retention tool.

With PinMeTo, you can manage online reviews effectively across hundreds of locations without losing the human touch.

Tools to Manage Reviews at Scale

Unified Review Inbox

Monitor Google, Facebook, and Trustpilot reviews across all your locations in one centralized feed.

AI-Generated Reply Suggestions

Get tone-appropriate draft replies powered by AI that your team can personalize before sending.

Bulk Reply Capabilities

Save time by responding to multiple similar reviews at once without sacrificing personalization.

Labels, Tags, and Collaboration

Categorize feedback by location, topic, or sentiment. Use shared notes and task assignments for teamwork.

Real-Time Notifications

Get alerts when new reviews come in, plus weekly summary emails to keep your team informed.

Performance Dashboards

Track review volume, star ratings, response times, and sentiment trends across every location.

All Reviews in One Place

PinMeTo gathers reviews from Google, Facebook, and Trustpilot into a single dashboard. Your team can filter by location, platform, rating, or sentiment — then respond with AI-powered suggestions or saved templates.

No more switching between platforms or losing track of which reviews have been answered. Everything your team needs is in one place.

PinMeTo unified review management dashboard

Strengthen Your Reputation and Local SEO

Active review engagement sends strong signals to search engines and customers alike. Responding promptly and thoughtfully boosts your local search rankings and builds the trust that drives repeat business.

PinMeTo's sentiment analysis and analytics help you spot trends, identify underperforming locations, and measure the impact of your review strategy across every market.

Review analytics and reputation management

Market-Leading Customer Support

PinMeTo offers one-on-one onboarding, free online support, and a live in-platform chat — all handled by real people who know your business. We respond in minutes, not days.

Whether you are launching a new market, rebranding locations, or scaling from 50 stores to 5,000, our Customer Success team helps you every step of the way.

PinMeTo customer support team

Why Brands Choose PinMeTo for Review Management

Built for Enterprise Scale

Manage thousands of locations across dozens of countries from a single platform.

GDPR Compliant and ISO 27001 Certified

Your business data is protected with enterprise-grade security and full regulatory compliance.

100+ Platform Integrations

Sync data beyond Google — including Apple Maps, Facebook, Bing, Waze, and TomTom.

Actionable Analytics

Track search impressions, customer actions, keyword performance, and review sentiment per location.

Unlimited Users

Give every team member access with flexible role-based permissions at no extra cost.

Trusted by 130,000+ Locations

Leading brands across retail, automotive, healthcare, and fuel rely on PinMeTo daily.

Frequently Asked Questions

What does it mean to manage online reviews effectively?

Managing online reviews effectively means monitoring, responding to, and analyzing customer feedback across all platforms and locations from a centralized system. It involves responding promptly, maintaining brand consistency, and using insights from reviews to improve customer experience.

How does PinMeTo help manage reviews across multiple locations?

PinMeTo centralizes reviews from Google, Facebook, and Trustpilot into one inbox. Your team can filter by location, use AI-powered reply suggestions, respond in bulk, and track performance metrics — all from a single dashboard.

Can I use templates to respond to reviews?

Yes. PinMeTo supports saved reply templates that your team can use for consistency and efficiency. You can also combine templates with AI-generated suggestions to create personalized responses faster.

Does review management improve local SEO?

Yes. Active review engagement — especially prompt, thoughtful responses — is one of the factors that influences local search rankings. Google rewards businesses that demonstrate they value customer feedback.

How quickly can my team get started with PinMeTo?

PinMeTo offers personalized onboarding with a dedicated Customer Success team. Most teams are fully up and running within days, with all review channels connected and team members trained on the platform.

Take Control of Your Online Reputation

See how PinMeTo helps you manage online reviews effectively and turn every piece of feedback into an opportunity.
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