manage online reviews effectively

PinMeTo: Manage Online Reviews Effectively Across All Locations

Monitor, respond, and improve your brand reputation — all from one inbox. With PinMeTo’s powerful review management tools, multi-location brands can manage online reviews effectively, saving time while building stronger customer relationships.

Trusted by Top Brands Worldwide

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7-Eleven
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preem-petroleum
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HandM

Why Managing Online Reviews Effectively Matters

Half of consumers trust online reviews as much as personal recommendations.

Whether it’s Google, Facebook, or Trustpilot, reviews shape how customers perceive your brand. Responding quickly, consistently, and across all platforms isn’t just nice to have — it’s a local SEO booster, a trust builder, and a retention tool.

With PinMeTo, you can manage online reviews effectively across hundreds of locations without losing the human touch.

effectively manage online reviews

Manage All Reviews from One Unified Inbox

Key Features:

  • Monitor Google, Facebook, and Trustpilot reviews across all your locations
  • Bulk reply to save time on similar or recurring reviews
  • Use AI-generated reply suggestions or saved templates
  • Add labels or tags to categorize feedback by location, topic, or sentiment
  • Get real-time notifications when new reviews come in
  • Weekly review summary emails straight to your inbox
  • Collaborate with your team using shared notes and task assignments
manage online reviews

Improve SEO and Customer Satisfaction

Boost Your Local Rankings

Responding to reviews is a proven Google ranking factor — engage consistently to climb local search results.

Increase Efficiency 

Manage reviews for hundreds of locations in less time with automated workflows and scalable tools.

Build Customer Trust 

Customers who feel heard are more likely to return — and leave positive feedback.

Smart Tools for Smarter Teams

AI-Powered Reply Suggestions
Automatically generate professional, on-brand replies to reviews with sentiment-based guidance.

Custom Templates for Speed & Consistency
Save your most-used replies and apply them quickly, ensuring tone and message alignment.

Language Detection & Sentiment Analysis
Identify the tone and language of each review to prioritize responses and deliver empathetic replies.

Performance Analytics
Track metrics like response time, reply rate, and engagement trends with downloadable reports.

What Our Customers Say

We were able to enhance our organic position on Google for generic keywords, such as 'Espadrille in Barcelona' and generated €130,000 of extra sales from Google-generated traffic alone in the first 6 months.

Ricard Llop Noriega

Head of Marketing

Toni Pons

We’ve received a customised offer, suitable for the organisational structure of AVIA, and the customer support was very helpful and friendly. As a result, we've got higher click rates and visibility on Google.

Samuel Hartmann

Brand & Project Manager Europe

AVIA

I sent a massive list of parkings, and after two weeks or so, Google Business metrics were like, boom, they skyrocketed. Not only in views or number of impressions, but the number of directions. It was like, maybe plus 1,000%.

Carlos Blommé de Lope

Head of Marketing

Aimo Park

Our consulting and content expertise perfectly complements Pinmeto's platform!

Scott Roemermann

Director of Owned Media

GroupM Sweden

...The tools, support, and expertise that PinMeTo delivers have helped us increase visibility, drive more foot traffic, and optimize our online strategies

Olle Jonstoij

Digital Communicator

XL-BYGG

While managing 15 locations I was sitting and keeping track of them manually, it is so easy now when I can publish all the posts at the same time by just selecting the locations I need.

Helena Kryssman

Social Media & PR Manager

Capio

The communication was great because I was talking to just one person. The PinMeTo support team fills everything in your tool. It's easy.

Patryk Wichert

Head of Marketing

Epaka

Being able to just log on in the mornings and have everything consolidated into one location is just so easy, especially because we have 600+ stores and it's our job to oversee any community management there.

Leigh O' Mahony

Senior Content and Social Media Executive

Barnardo’s

With PinMeTo we managed to get control of our online presence for all our clinics. It’s very easy to use the tool, when adding new locations or handling location updates.

Filip Wallin

Marketing Coordinator

Smile

PinMeTo has saved us a lot of time by giving us the tools to remove unofficial content and manage our locations across platforms in an easy to understand way, all mixed together with a couple of good laughs.

Peter Hedström

Head of Marketing

STC Gym

Market Leading Customer Service

PinMeTo provides one-on-one onboarding & free online support to all customers. Our in-house support team is always ready to respond within minutes.

Ready to Manage Online Reviews Effectively?

PinMeTo helps you respond faster, maintain consistency, and turn every review into an opportunity to strengthen your brand.