PinMeTo: Customer Review Response Tools Built for Multi-Location Brands

Customer Review Response Tools

Manage, respond, and stay on top of your reviews — all from one dashboard. PinMeTo helps your team stay efficient, on-brand, and connected with customers across every location.

Designed for multi-location brands

Fill in the form and learn how PinMeTo can benefit your visibility

Trusted by Leading Brands Worldwide

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7-Eleven
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preem-petroleum
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HandM

Respond to Reviews Faster, Smarter, and at Scale

Manually replying to reviews across multiple platforms wastes time and risks leaving customers unheard. 

PinMeTo's customer review response tools centralize your feedback channels, making it easy for your teams to respond quickly, consistently, and with the right tone, no matter the platform or volume.

50% of consumers trust reviews as much as personal recommendations. Make every response count.

Tools Customer Review Response

Key Features of PinMeTo’s Customer Review Response Tools

Unified Review Inbox
Gather all reviews from Google, Facebook, Trustpilot in one feed.

AI-Powered Reply Suggestions
Get smart, tone-appropriate draft replies you can personalize in seconds.

Saved Replies & Templates
Use pre-approved responses for consistency and efficiency.

Bulk Review Response
Reply to multiple similar reviews at once to save hours each week.

Sentiment Detection
Understand customer mood and tailor responses accordingly.

Performance Analytics & Alerts
Monitor review volume, star ratings, and response times. Get alerts for new or flagged reviews.

Why PinMeTo Is the Go-To Choice for Customer Review Response Tools

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Tailored for brands with multiple locations

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Fully GDPR compliant & ISO 27001 certified

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Unlimited users with custom permissions

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Fast onboarding, dedicated support, and live chat

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Used by 130,000+ business locations worldwide

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Built-in AI tools to help your team respond faster and smarter

What Our Customers Say

We were able to enhance our organic position on Google for generic keywords, such as 'Espadrille in Barcelona' and generated €130,000 of extra sales from Google-generated traffic alone in the first 6 months.

Ricard Llop Noriega

Head of Marketing

Toni Pons

We’ve received a customised offer, suitable for the organisational structure of AVIA, and the customer support was very helpful and friendly. As a result, we've got higher click rates and visibility on Google.

Samuel Hartmann

Brand & Project Manager Europe

AVIA

I sent a massive list of parkings, and after two weeks or so, Google Business metrics were like, boom, they skyrocketed. Not only in views or number of impressions, but the number of directions. It was like, maybe plus 1,000%.

Carlos Blommé de Lope

Head of Marketing

Aimo Park

Our consulting and content expertise perfectly complements Pinmeto's platform!

Scott Roemermann

Director of Owned Media

GroupM Sweden

...The tools, support, and expertise that PinMeTo delivers have helped us increase visibility, drive more foot traffic, and optimize our online strategies

Olle Jonstoij

Digital Communicator

XL-BYGG

While managing 15 locations I was sitting and keeping track of them manually, it is so easy now when I can publish all the posts at the same time by just selecting the locations I need.

Helena Kryssman

Social Media & PR Manager

Capio

The communication was great because I was talking to just one person. The PinMeTo support team fills everything in your tool. It's easy.

Patryk Wichert

Head of Marketing

Epaka

Being able to just log on in the mornings and have everything consolidated into one location is just so easy, especially because we have 600+ stores and it's our job to oversee any community management there.

Leigh O' Mahony

Senior Content and Social Media Executive

Barnardo’s

With PinMeTo we managed to get control of our online presence for all our clinics. It’s very easy to use the tool, when adding new locations or handling location updates.

Filip Wallin

Marketing Coordinator

Smile

PinMeTo has saved us a lot of time by giving us the tools to remove unofficial content and manage our locations across platforms in an easy to understand way, all mixed together with a couple of good laughs.

Peter Hedström

Head of Marketing

STC Gym

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Market Leading Customer Service

PinMeTo provides one-on-one onboarding & free online support to all customers. Our in-house support team is always ready to respond within minutes.

Turn Every Review Into a Reputation Win

Book a demo and see how PinMeTo’s customer review response tools help you improve satisfaction, save time, and stay in control of your online reputation.